Effective Date: 26th August 2026

Servinix Ltd (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our services.

We process personal information in accordance with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, where applicable.

1. Information We Collect

We may collect and process the following types of personal and business information:

• Personal Information: Your name, email address, telephone number, and other contact details you provide to us.
• Business Information: Company name, business details, project requirements, and information relevant to the services you request.
• Technical Data: IP address, browser type, device information, operating system, website interactions, and other technical information collected when you use our website.
• Communication Data: Messages, enquiries, feedback, support requests, and other communications you send to us.
• Transaction Information: Payment and billing information necessary to process payments and manage our business relationship with you.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To provide, manage, and deliver our services.
• To communicate with you about projects, enquiries, services, and support requests.
• To understand your requirements and provide appropriate solutions.
• To process payments, invoices, and other business transactions.
• To maintain and improve our website, systems, and services.
• To monitor website performance and usage.
• To protect our website, systems, clients, and business from fraud, misuse, or security threats.
• To comply with applicable legal and regulatory obligations.

3. Lawful Basis for Processing

Where required by applicable data protection law, we process personal information on one or more lawful bases under the UK GDPR. These may include:

• Contract: Where processing is necessary to provide services or fulfil an agreement with you.
• Legitimate Interests: Where processing is necessary for our legitimate business interests, provided those interests do not override your rights and freedoms.
• Legal Obligation: Where we are required to process information to comply with applicable laws or regulations.
• Consent: Where you have provided consent for a specific processing activity, where consent is required.

4. Sharing of Information

We do not sell or rent your personal information. We may share personal information where reasonably necessary for the purposes described in this Privacy Policy, including:

• With trusted service providers and contractors who assist us in delivering our services.
• With payment processors and financial service providers where necessary to process transactions.
• With hosting, software, cloud, analytics, communication, or other technology providers used to operate our business.
• Where disclosure is required by law, regulation, court order, or other legal obligation.
• Where necessary to protect our rights, property, systems, clients, or safety.

Where third parties process personal information on our behalf, we take reasonable steps to ensure that appropriate contractual and data protection safeguards are in place.

5. International Data Transfers

Some of our service providers or technology partners may process personal information outside the United Kingdom. Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable UK data protection requirements.

Where required, appropriate safeguards may include adequacy regulations, the UK International Data Transfer Agreement, the UK Addendum to standard contractual clauses, or another lawful transfer mechanism.

6. Data Security

We implement appropriate technical and organisational measures designed to protect personal information against unauthorised access, loss, alteration, disclosure, or misuse.

However, no website, online service, or electronic storage system can be guaranteed to be completely secure. While we take reasonable precautions to protect your information, we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to provide functionality, understand website usage, improve performance, and enhance the user experience.

Where required by law, we will seek your consent before placing non-essential cookies on your device. You may also manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of our website.

8. Third-Party Websites and Services

Our website or services may contain links to third-party websites, platforms, applications, or services. These third parties operate independently and may have their own privacy policies and terms.

Servinix Ltd is not responsible for the privacy practices, content, or security of third-party websites or services. We recommend reviewing the relevant privacy policy before providing personal information to any third party.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our services, maintain appropriate business records, resolve disputes, enforce agreements, and comply with applicable legal, accounting, or regulatory requirements.

When personal information is no longer required, we will take reasonable steps to securely delete or anonymise it where appropriate.

10. Your Data Protection Rights

Depending on the circumstances and subject to applicable law, you may have certain rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete personal information.
• Request deletion of your personal information in certain circumstances.
• Request restriction of processing in certain circumstances.
• Object to certain types of processing, including processing based on legitimate interests.
• Request the transfer of certain personal information to you or another organisation where the right to data portability applies.
• Withdraw consent where processing is based on your consent.

These rights are not absolute and may be subject to legal conditions and exemptions.

To exercise any applicable rights, please contact us using the details provided in the Contact Us section below.

11. Complaints

If you have concerns about how we handle your personal information, we encourage you to contact us first so that we can investigate and address your concerns.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s independent data protection supervisory authority, if you believe your personal information has been handled unlawfully.

12. Children’s Privacy

Our services are intended for businesses and are not directed towards children. We do not knowingly collect personal information from children through our website.

13. Changes to This Privacy Policy

Servinix Ltd may update this Privacy Policy from time to time to reflect changes to our services, business practices, technology, or applicable legal and regulatory requirements.

Any updated version will be published on this page with a revised effective date. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how your personal information is handled, please contact us:

Company: Servinix Ltd
Email: support@servinix.xyz
Phone: +44 7473978881
Address: 27 Old Gloucester Street, London, United Kingdom, WC1N 3AX